Leveringspolitik

SHIPPING POLICY
We are committed to excellence, and the full satisfaction of our customers.
We proudly offer shipping services. Be assured we are doing everything in
our power to get your order to you as soon as possible. Please consider any holidays that might
impact delivery times. We also offer same-day dispatch.

1. SHIPPING
All orders for our products are processed and shipped out in 3-5 business days. Orders are not
shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,
shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there
is a significant delay in the shipment of your order, we will contact you via email.

2. WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to
correct an incorrect shipping address. Please contact us immediately if you believe you have
provided an incorrect shipping address.

3. UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are
subject to a restocking fee to be determined by us.

4. LOST/STOLEN PACKAGES
We are not responsible for lost or stolen packages. If your tracking information
states that your package was delivered to your address and you have not received it, please report it to
the local authorities.

5. RETURN REQUEST DAYS
We allow you to return item(s) within a period of 14 days. Kindly be
advised that the item(s) should be returned unopened and unused.

6. OUT OF STOCK ITEM PROCESS
We have the following options in the event that there are items which are out of
stock.

- Wait for all items to be in stock before dispatching.
- Cancel order

7. IMPORT DUTY AND TAXES
When dealing with us you have the following options when it comes to taxes
as well as import duties: You have the option of pre-paying whereby we will
include the amount in the price of the order.

8. ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping
Policy.

9. CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts:
Email - marcus@athleticequip.com